PayU Africa incident

PayU South Africa Service Degradation - FNB

Resolved after 14 hours 6 minutes, affecting South Africa Card Acquiring FNB, on June 22, 2025.

monitoring Jun 22, 2025, 07:27 AM UTC

Experiencing sporadic disconnects from FNB affecting card processing. We are in contact with the bank to help troubleshoot.

Started
Jun 22, 2025, 07:21 AM UTC
Resolved
Jun 22, 2025, 09:28 PM UTC
Duration
14h 6m
Detected by Pingoru
Jun 22, 2025, 07:21 AM UTC

Affected components

South Africa Card Acquiring FNB

Update timeline

  1. investigating Jun 22, 2025, 07:21 AM UTC

    [South Africa] Card transactions to FNB are currently being affected. Engineers are investigating.

  2. monitoring Jun 22, 2025, 07:27 AM UTC

    Experiencing sporadic disconnects from FNB affecting card processing. We are in contact with the bank to help troubleshoot.

  3. resolved Jun 22, 2025, 09:28 PM UTC

    This incident has been resolved.

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