PayU Africa experienced a critical incident on November 4, 2025 affecting South Africa Card Acquiring SBSA, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
South Africa Card Acquiring SBSA
Update timeline
- investigating Nov 04, 2025, 09:13 AM UTC
Card transactions for merchants using SBSA acquiring may be temporarily impacted during this period. Transactions on SBSA-issued cards are expected to process as normal, although they are not entirely exempt from potential disruption.
- resolved Nov 04, 2025, 09:31 AM UTC
This incident has been resolved.