PayU Africa incident

PayU South Africa Service Degradation of credit card transactions.

Critical Resolved View vendor source →

PayU Africa experienced a critical incident on February 5, 2026 affecting South Africa Card Acquiring ABSA, lasting 12h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 07:21 AM UTC
Resolved
Feb 05, 2026, 07:29 PM UTC
Duration
12h 7m
Detected by Pingoru
Feb 05, 2026, 07:21 AM UTC

Affected components

South Africa Card Acquiring ABSA

Update timeline

  1. investigating Feb 05, 2026, 07:21 AM UTC

    [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

  2. investigating Feb 05, 2026, 07:35 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 05, 2026, 07:29 PM UTC

    A fix was applied to address the issue. Bank card transactions are processing normally.