PayU Africa incident

PayU South Africa Service Degradation -Capitec

Resolved after 1 hour 2 minutes, affecting Capitec Issuing and South Africa Capitec Pay, on August 1, 2025.

identified Aug 01, 2025, 10:22 AM UTC

Capitec informed us that they are working on getting the services back up. We will provide updates as soon as we receive them.

Started
Aug 01, 2025, 10:21 AM UTC
Resolved
Aug 01, 2025, 11:24 AM UTC
Duration
1h 2m
Detected by Pingoru
Aug 01, 2025, 10:21 AM UTC

Affected components

Capitec IssuingSouth Africa Capitec Pay

Update timeline

  1. investigating Aug 01, 2025, 10:21 AM UTC

    Capitec has informed PayU that they bank app is currently down. Capitec Pay transactions and Capitec issued bank cards are affected

  2. identified Aug 01, 2025, 10:22 AM UTC

    Capitec informed us that they are working on getting the services back up. We will provide updates as soon as we receive them.

  3. resolved Aug 01, 2025, 11:24 AM UTC

    This incident has been resolved.

Your product runs on more than PayU Africa

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →