PayU Africa incident

PayU South Africa Service Degradation - Bank link/3rd party

Resolved after 3 hours 22 minutes, affecting South Africa Card Acquiring ABSA and South Africa Card Acquiring Nedbank and 1 more, on February 16, 2026.

monitoring Feb 16, 2026, 03:19 PM UTC

We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

Started
Feb 16, 2026, 02:28 PM UTC
Resolved
Feb 16, 2026, 05:50 PM UTC
Duration
3h 22m
Detected by Pingoru
Feb 16, 2026, 02:28 PM UTC

Affected components

South Africa Card Acquiring ABSASouth Africa Card Acquiring NedbankSouth Africa Card Acquiring SBSASouth Africa Card Acquiring FNBSouth Africa RCS

Update timeline

  1. investigating Feb 16, 2026, 02:28 PM UTC

    [South Africa] Card transaction are currently being affected. Engineers are investigating.

  2. monitoring Feb 16, 2026, 03:19 PM UTC

    We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

  3. resolved Feb 16, 2026, 05:50 PM UTC

    This incident has been resolved.

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