PayU Africa incident

Nedbank Issued cards high decline rate

PayU Africa is currently experiencing a minor incident affecting Nedbank Issuing, which began 6h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 10:05 AM UTC
Resolved
Ongoing
Duration
● 5h 45m
Detected by Pingoru
May 25, 2026, 10:05 AM UTC

Affected components

Nedbank Issuing

Update timeline

  1. investigating May 25, 2026, 10:05 AM UTC

    Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.