PayU Africa incident

PayU South Africa Service Degradation

PayU Africa is currently experiencing a minor incident affecting South Africa Capitec Pay, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 09:01 AM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 24, 2026, 09:01 AM UTC

Affected components

South Africa Capitec Pay

Update timeline

  1. investigating Jun 24, 2026, 09:01 AM UTC

    [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

  2. monitoring Jun 24, 2026, 09:11 AM UTC

    A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.