PayU Africa incident

PayU South Africa Service Degradation

Resolved after 3 hours 54 minutes, affecting South Africa Capitec Pay, on June 24, 2026.

monitoring Jun 24, 2026, 09:11 AM UTC

A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

Started
Jun 24, 2026, 09:01 AM UTC
Resolved
Jun 24, 2026, 12:55 PM UTC
Duration
3h 54m
Detected by Pingoru
Jun 24, 2026, 09:01 AM UTC

Affected components

South Africa Capitec Pay

Update timeline

  1. investigating Jun 24, 2026, 09:01 AM UTC

    [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

  2. monitoring Jun 24, 2026, 09:11 AM UTC

    A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

  3. resolved Jun 24, 2026, 12:55 PM UTC

    This incident has been resolved.

Your product runs on more than PayU Africa

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →