PayU Africa incident

PayU South Africa Service Degradation - Bank link/3rd party

Minor Resolved View vendor source →

PayU Africa experienced a minor incident on July 3, 2025 affecting South Africa Card Acquiring ABSA and South Africa Card Acquiring Nedbank and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 02:49 PM UTC
Resolved
Jul 03, 2025, 05:03 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 03, 2025, 02:49 PM UTC

Affected components

South Africa Card Acquiring ABSASouth Africa Card Acquiring NedbankSouth Africa Card Acquiring SBSASouth Africa Card Acquiring FNB

Update timeline

  1. investigating Jul 03, 2025, 02:49 PM UTC

    We have noted an issue affecting bank card transactions. It seems Mastercard transactions are mostly affected at the moment but we are investigating and reaching out to the acquirers for more info.

  2. monitoring Jul 03, 2025, 03:28 PM UTC

    We are noting gradual recovery. We will continue to monitor the processing closely.

  3. resolved Jul 03, 2025, 05:03 PM UTC

    This incident has been resolved.