PayU Africa incident

PayU South Africa Service Degradation - 3D Secure Provider

Minor Resolved View vendor source →

PayU Africa experienced a minor incident on July 18, 2025 affecting South Africa - 3DSecure and Premium 3DSecure Provider, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 06:55 AM UTC
Resolved
Jul 18, 2025, 07:45 AM UTC
Duration
50m
Detected by Pingoru
Jul 18, 2025, 06:55 AM UTC

Affected components

South Africa - 3DSecurePremium 3DSecure Provider

Update timeline

  1. investigating Jul 18, 2025, 06:55 AM UTC

    [South Africa] 3D Secure transactions are currently being affected due to an up stream 3D secure provider issue. Engineers are attending to the problem.

  2. monitoring Jul 18, 2025, 07:03 AM UTC

    Recovering. Will keep monitoring for now.

  3. resolved Jul 18, 2025, 07:45 AM UTC

    Bankserv has been stable for a while now. Resolving.