PayU Africa incident

PayU South Africa Service Degradation - Mastercard

Notice Resolved View vendor source →

PayU Africa experienced a notice incident on July 19, 2025, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 05:08 PM UTC
Resolved
Jul 19, 2025, 08:31 PM UTC
Duration
3h 23m
Detected by Pingoru
Jul 19, 2025, 05:08 PM UTC

Update timeline

  1. investigating Jul 19, 2025, 05:08 PM UTC

    [South Africa] Mastercard transactions are currently being affected. We are seeing slower than normal processing times. Engineers are reaching out to acquirers for more information.

  2. monitoring Jul 19, 2025, 07:33 PM UTC

    Processing time seems be recovering at the moment. We'll keep monitoring.

  3. resolved Jul 19, 2025, 08:31 PM UTC

    This incident has been resolved.