PayU Africa incident

PayU South Africa Service Degradation

Notice Resolved View vendor source →

PayU Africa experienced a notice incident on July 26, 2025, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2025, 04:19 PM UTC
Resolved
Jul 26, 2025, 07:16 PM UTC
Duration
2h 56m
Detected by Pingoru
Jul 26, 2025, 04:19 PM UTC

Update timeline

  1. investigating Jul 26, 2025, 04:19 PM UTC

    [South Africa] Engineers are investigating to resolve as soon as possible.

  2. monitoring Jul 26, 2025, 05:36 PM UTC

    Excessive slowdown was experienced reaching issuers for Network Token processing. Processing has recovered for now. We will be monitoring for a while still. Support requests have been logged for further investigation.

  3. resolved Jul 26, 2025, 07:16 PM UTC

    This incident has been resolved.