PayU Africa incident

PayU South Africa Service Degradation -Capitec

Minor Resolved View vendor source →

PayU Africa experienced a minor incident on August 1, 2025 affecting Capitec Issuing and South Africa Capitec Pay, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 10:21 AM UTC
Resolved
Aug 01, 2025, 11:24 AM UTC
Duration
1h 2m
Detected by Pingoru
Aug 01, 2025, 10:21 AM UTC

Affected components

Capitec IssuingSouth Africa Capitec Pay

Update timeline

  1. investigating Aug 01, 2025, 10:21 AM UTC

    Capitec has informed PayU that they bank app is currently down. Capitec Pay transactions and Capitec issued bank cards are affected

  2. identified Aug 01, 2025, 10:22 AM UTC

    Capitec informed us that they are working on getting the services back up. We will provide updates as soon as we receive them.

  3. resolved Aug 01, 2025, 11:24 AM UTC

    This incident has been resolved.