PayU Africa incident

South Africa - 3DSecure issues being experienced

Notice Resolved View vendor source →

PayU Africa experienced a notice incident on September 16, 2025 affecting South Africa - 3DSecure and PayU Payments API and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 10:01 AM UTC
Resolved
Sep 16, 2025, 12:20 PM UTC
Duration
2h 19m
Detected by Pingoru
Sep 16, 2025, 10:01 AM UTC

Affected components

South Africa - 3DSecurePayU Payments APIPayU Redirect Payment Page

Update timeline

  1. investigating Sep 16, 2025, 10:01 AM UTC

    PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

  2. investigating Sep 16, 2025, 10:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 16, 2025, 10:14 AM UTC

    The engineers are continuing with investigation.

  4. monitoring Sep 16, 2025, 11:27 AM UTC

    A fix was applied and we have noted the improvement since.

  5. resolved Sep 16, 2025, 12:20 PM UTC

    This incident has been resolved.