Paystack Outage History

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Paystack had 70 outages in the last 2 years totaling 292h 24m of downtime — averaging 2.9 incidents per month.

There were 70 Paystack outages since March 5, 2026 totaling 292h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.paystack.com

Minor May 12, 2026

Inward Transfers into Wema Managed Accounts

Detected by Pingoru
May 12, 2026, 02:48 PM UTC
Resolved
May 18, 2026, 09:49 AM UTC
Duration
5d 19h
Affected: NIGERIA (Managed Accounts)
Timeline · 3 updates
  1. investigating May 12, 2026, 02:48 PM UTC

    We are experiencing a delay in receiving transfers into Wema managed accounts as a result of a bank downtime. We are in contact with Wema bank and will share an update as soon as possible. Paystack Titan accounts remain unaffected, as well as other banks and payment channels. We apologize for any inconvenience this might cause.

  2. identified May 13, 2026, 05:08 PM UTC

    We are actively following up with the Wema team to reconcile the pending transactions and provide value. Paystack Titan accounts remain unaffected, as well as other banks and payment channels.

  3. resolved May 18, 2026, 09:49 AM UTC

    The root cause of this incident has been resolved by the bank.

Read the full incident report →

Minor May 12, 2026

Nigeria: Degraded Performance on Access Bank Card Transactions

Detected by Pingoru
May 12, 2026, 10:32 AM UTC
Resolved
May 13, 2026, 09:25 AM UTC
Duration
22h 53m
Affected: NIGERIA (Cards)
Timeline · 3 updates
  1. investigating May 12, 2026, 10:32 AM UTC

    We are experiencing degraded performance with Access Bank transactions. We have escalated this to the bank and are awaiting their feedback for a resolution. Other card types and payment channels remain unaffected and are operating as usual.

  2. monitoring May 12, 2026, 03:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 13, 2026, 09:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Increased Failure Rates on Pay with Opay transactions

Detected by Pingoru
May 11, 2026, 12:18 PM UTC
Resolved
May 11, 2026, 03:28 PM UTC
Duration
3h 9m
Affected: NIGERIA (Pay with Bank)
Timeline · 2 updates
  1. investigating May 11, 2026, 12:18 PM UTC

    We are currently experiencing elevated failure rates on our Pay with Opay channel due to a bank downtime. As a result, customers trying to make payments using the Opay channel may be unable to. We are working with our processing partner to resolve this as quickly as possible, and will share updates as soon as we have them. In the mean time, other channels are still operational, and you can complete payments through them. We apologize for any inconvenience this might cause.

  2. resolved May 11, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 4, 2026

Nigeria: Bank Transfers High Timeout Rate

Detected by Pingoru
May 04, 2026, 12:30 PM UTC
Resolved
May 04, 2026, 07:50 PM UTC
Duration
7h 19m
Affected: NIGERIA (Bank)NIGERIA (Managed Accounts)NIGERIA (Bank Transfer)
Timeline · 3 updates
  1. investigating May 04, 2026, 12:30 PM UTC

    We are experiencing high processing times from the Central Switch for Bank Transfers in Nigeria. This impacts collections and outward transfers, we are working with them to resolve this as soon as possible.

  2. monitoring May 04, 2026, 04:58 PM UTC

    Bank transfer processing times have stabilised, we are currently monitoring performance across collections and disbursements. We are also in close communication with the Central Switch

  3. resolved May 04, 2026, 07:50 PM UTC

    This incident has been fully resolved.

Read the full incident report →

Major May 4, 2026

Nigeria: High Failure Rate on Direct Debit

Detected by Pingoru
May 04, 2026, 08:45 AM UTC
Resolved
May 04, 2026, 12:08 PM UTC
Duration
3h 22m
Affected: NIGERIA (Direct Debit)
Timeline · 2 updates
  1. investigating May 04, 2026, 08:45 AM UTC

    We are experiencing a high failure rate on Direct Debit transactions and are currently investigating the root cause.

  2. resolved May 04, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2026

Degraded Performance on Zenith Card Processing

Detected by Pingoru
May 01, 2026, 01:12 PM UTC
Resolved
May 02, 2026, 10:29 AM UTC
Duration
21h 16m
Affected: NIGERIA (Cards)
Timeline · 2 updates
  1. investigating May 01, 2026, 01:12 PM UTC

    We are currently seeing an increased number of failed transactions for cards issued by Zenith bank due to downtime from the bank. As a result, payments made with Zenith-issued cards may fail. Other card types and payment channels remain unaffected and are operating as usual. We are actively working with the bank to resolve this issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience.

  2. resolved May 02, 2026, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Delays in Receiving Topups to Titan PT Accounts

Detected by Pingoru
Apr 27, 2026, 01:48 PM UTC
Resolved
May 01, 2026, 01:10 PM UTC
Duration
3d 23h
Affected: OverallNIGERIA (Managed Accounts)
Timeline · 2 updates
  1. investigating Apr 27, 2026, 01:48 PM UTC

    We are experiencing a delay with receiving Topups into Titan PT accounts as a result of a bank downtime. As a result, inflows into these accounts might take some time to be applied. We're working with the bank to resolve this issue as quickly as possible and will provide an update as soon as possible. Inflows into Paystack Titan and Wema accounts for Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA) remain unaffected

  2. resolved May 01, 2026, 01:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Paystack Dashboard

Detected by Pingoru
Apr 24, 2026, 08:00 AM UTC
Resolved
Apr 24, 2026, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 24, 2026, 08:00 AM UTC

    Type: Incident Duration: 10 days and 27 minutes Affected Components: Dashboard Apr 24, 08:00:00 GMT+0 - Investigating - Some merchants are currently experiencing difficulties logging in to their Dashboard. We are investigating the issue and working on a fix. We will share further updates here shortly. Apr 24, 16:05:29 GMT+0 - Investigating - We have narrowed down the cause of the login issues and confirmed that this disruption is affecting a small number of merchants. Our team is currently finalizing a fix. We will provide a further update as soon as service is fully restored. May 4, 08:27:09 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →