Paystack incident

Delays in Receiving Topups to Titan PT Accounts

Minor Resolved

Paystack experienced a minor incident on April 27, 2026 affecting Paystack and NIGERIA (Managed Accounts), lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 01:48 PM UTC
Resolved
May 01, 2026, 01:10 PM UTC
Duration
3d 23h
Detected by Pingoru
Apr 27, 2026, 01:48 PM UTC

Affected components

PaystackNIGERIA (Managed Accounts)

Update timeline

  1. investigating Apr 27, 2026, 01:48 PM UTC

    We are experiencing a delay with receiving Topups into Titan PT accounts as a result of a bank downtime. As a result, inflows into these accounts might take some time to be applied. We're working with the bank to resolve this issue as quickly as possible and will provide an update as soon as possible. Inflows into Paystack Titan and Wema accounts for Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA) remain unaffected

  2. resolved May 01, 2026, 01:10 PM UTC

    This incident has been resolved.