Paystack incident

Nigeria: Degraded Performance on Access Bank Card Transactions

Minor Resolved

Paystack experienced a minor incident on May 12, 2026 affecting NIGERIA (Cards), lasting 22h 53m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:32 AM UTC
Resolved
May 13, 2026, 09:25 AM UTC
Duration
22h 53m
Detected by Pingoru
May 12, 2026, 10:32 AM UTC

Affected components

NIGERIA (Cards)

Update timeline

  1. investigating May 12, 2026, 10:32 AM UTC

    We are experiencing degraded performance with Access Bank transactions. We have escalated this to the bank and are awaiting their feedback for a resolution. Other card types and payment channels remain unaffected and are operating as usual.

  2. monitoring May 12, 2026, 03:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 13, 2026, 09:25 AM UTC

    This incident has been resolved.