Paystack incident

Increased Failure Rates on Pay with Opay transactions

Minor Resolved

Paystack experienced a minor incident on May 11, 2026 affecting NIGERIA (Pay with Bank), lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 12:18 PM UTC
Resolved
May 11, 2026, 03:28 PM UTC
Duration
3h 9m
Detected by Pingoru
May 11, 2026, 12:18 PM UTC

Affected components

NIGERIA (Pay with Bank)

Update timeline

  1. investigating May 11, 2026, 12:18 PM UTC

    We are currently experiencing elevated failure rates on our Pay with Opay channel due to a bank downtime. As a result, customers trying to make payments using the Opay channel may be unable to. We are working with our processing partner to resolve this as quickly as possible, and will share updates as soon as we have them. In the mean time, other channels are still operational, and you can complete payments through them. We apologize for any inconvenience this might cause.

  2. resolved May 11, 2026, 03:28 PM UTC

    This incident has been resolved.