PayRetailers incident
Brazil - Boleto Rápido Payin Approval Rate Decrease
Resolved after 23 hours 11 minutes, affecting Payin - Boleto Rápido, on August 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 31, 2026, 03:51 PM UTC
We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- identified Sep 01, 2026, 09:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2026, 02:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2026, 03:03 PM UTC
This incident has been resolved.
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