PayRetailers incident
Brazil - PIX Payin and Payout Approval Rate Decrease
Resolved after 1 hour 35 minutes, affecting Payin - PIX and Payout - PIX, on August 23, 2026.
Service has been restored and we are monitoring it.
Affected components
Update timeline
- identified Aug 23, 2026, 10:50 AM UTC
We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- monitoring Aug 23, 2026, 11:53 AM UTC
Service has been restored and we are monitoring it.
- resolved Aug 23, 2026, 12:26 PM UTC
This incident has been resolved.
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