PayRetailers incident
Costa Rica - Banco Nacional Payin Approval Rate Decrease
Resolved after 23 hours 38 minutes, affecting Payin - Bank Transfer, on August 11, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Aug 11, 2026, 06:58 AM UTC
We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- identified Aug 11, 2026, 09:39 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 12, 2026, 06:37 AM UTC
This incident has been resolved.
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