PayRetailers incident

South Africa - Bank Transfer Payin Approval Rate Decrease

Resolved after 3 days 4 hours, affecting Payin - Bank Transfer, on August 4, 2026.

identified Aug 04, 2026, 04:48 PM UTC

We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Aug 04, 2026, 04:48 PM UTC
Resolved
Aug 07, 2026, 09:18 PM UTC
Duration
3d 4h
Detected by Pingoru
Aug 04, 2026, 04:48 PM UTC

Affected components

Payin - Bank Transfer

Update timeline

  1. identified Aug 04, 2026, 04:48 PM UTC

    We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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