PayRetailers incident

Argentina Mercado Pago Decrease in Conversion Rates

Notice Resolved View vendor source →

PayRetailers experienced a notice incident on January 20, 2026 affecting Payins, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 09:35 AM UTC
Resolved
Jan 20, 2026, 11:19 AM UTC
Duration
1h 43m
Detected by Pingoru
Jan 20, 2026, 09:35 AM UTC

Affected components

Payins

Update timeline

  1. investigating Jan 20, 2026, 09:35 AM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.

  2. resolved Jan 20, 2026, 11:19 AM UTC

    This incident has been resolved.