PayRetailers incident

Argentina Payouts Decrease in Conversion Rates

Minor Resolved View vendor source →

PayRetailers experienced a minor incident on January 20, 2026 affecting Payouts, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 12:15 PM UTC
Resolved
Jan 20, 2026, 07:13 PM UTC
Duration
6h 57m
Detected by Pingoru
Jan 20, 2026, 12:15 PM UTC

Affected components

Payouts

Update timeline

  1. investigating Jan 20, 2026, 12:15 PM UTC

    We are currently observing a lower than normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

  2. monitoring Jan 20, 2026, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 07:13 PM UTC

    This incident has been resolved.