PayRetailers incident

Chile Payouts Decrease in Conversion Rates

Notice Resolved View vendor source →

PayRetailers experienced a notice incident on January 23, 2026 affecting Payouts, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 03:33 PM UTC
Resolved
Jan 23, 2026, 04:01 PM UTC
Duration
27m
Detected by Pingoru
Jan 23, 2026, 03:33 PM UTC

Affected components

Payouts

Update timeline

  1. investigating Jan 23, 2026, 03:33 PM UTC

    We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

  2. resolved Jan 23, 2026, 04:01 PM UTC

    This incident has been resolved.