Resolved after 28 minutes, affecting Payins, on January 24, 2026.
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Affected components
Update timeline
- investigating Jan 24, 2026, 05:41 AM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- resolved Jan 24, 2026, 06:09 AM UTC
This incident has been resolved.
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