Resolved after 2 hours 53 minutes, affecting Payins, on January 24, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jan 24, 2026, 12:56 PM UTC
We are currently experiencing a critical outage impacting payin processing for this payment method. The disruption appears to originate from external network that is affecting transaction availability. Our systems are operational, and our teams are working closely with partners to restore full functionality as a top priority. We will provide continuous updates and confirm once payins for this method are fully restored and stable.
- identified Jan 24, 2026, 02:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 24, 2026, 03:50 PM UTC
This incident has been resolved.
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