Resolved after 6 hours 10 minutes, affecting Payouts, on January 29, 2026.
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Affected components
Update timeline
- investigating Jan 29, 2026, 01:54 PM UTC
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- resolved Jan 29, 2026, 08:04 PM UTC
This incident has been resolved.
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