Resolved after 15 hours 26 minutes, affecting Payouts, on February 6, 2026.
We are observing a critical outage impacting payouts to this region. Preliminary investigation suggests the issue stems from an external banking-network dependencies beyond our infrastructure. Our internal systems remain stable, and we are actively engaging with our partners to expedite full recovery. Further updates will follow until payout processing returns to normal performance.
Affected components
Update timeline
- investigating Feb 06, 2026, 06:26 PM UTC
We are observing a critical outage impacting payouts to this region. Preliminary investigation suggests the issue stems from an external banking-network dependencies beyond our infrastructure. Our internal systems remain stable, and we are actively engaging with our partners to expedite full recovery. Further updates will follow until payout processing returns to normal performance.
- resolved Feb 07, 2026, 09:52 AM UTC
This incident has been resolved.
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