Resolved after 20 hours 8 minutes, affecting Payouts, on February 6, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Payouts
Update timeline
- investigating Feb 06, 2026, 01:44 PM UTC
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- identified Feb 06, 2026, 08:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 07, 2026, 09:53 AM UTC
This incident has been resolved.
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