Resolved after 8 hours 20 minutes, affecting Payins, on February 21, 2026.
We want to inform you that Banco Nequi is presenting issues on their end, there are some intermittences in the approval of payments through PSE. Our platform is fully operational. We are closely monitoring the situation and as soon as we have any news we wil let you know.
Affected components
Update timeline
- investigating Feb 21, 2026, 05:30 AM UTC
We want to inform you that Banco Nequi is presenting issues on their end, there are some intermittences in the approval of payments through PSE. Our platform is fully operational. We are closely monitoring the situation and as soon as we have any news we wil let you know.
- resolved Feb 21, 2026, 01:50 PM UTC
This incident has been resolved.
Your product runs on more than PayRetailers
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services