PayRetailers experienced a minor incident on March 3, 2026 affecting Payins, lasting 1d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Payins
Update timeline
- investigating Mar 03, 2026, 04:28 AM UTC
We want to inform you that our provider is presenting issues on their end, there are some intermittences in the approval of payments through PSE. Our platform is fully operational. We are closely monitoring the situation and as soon as we have any news we wil let you know.
- identified Mar 03, 2026, 11:23 AM UTC
We are experiencing delays in webhook approval confirmations from our local provider. Our platform remains fully operational, and PSE payments continue to be processed within the expected timeframes. Further updates will be shared as soon as they become available.
- resolved Mar 04, 2026, 03:09 PM UTC
This incident has been resolved.