PayRetailers incident
Chile Payment Methods Decrease in Conversion Rates
Resolved after 7 hours 21 minutes, affecting Payins, on March 5, 2026.
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Affected components
Update timeline
- investigating Mar 05, 2026, 08:50 AM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- resolved Mar 05, 2026, 04:12 PM UTC
This incident has been resolved.
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