PayRetailers incident

Chile Payment Methods Decrease in Conversion Rates

Notice Resolved View vendor source →
Started
Mar 05, 2026, 08:50 AM UTC
Resolved
Mar 05, 2026, 04:12 PM UTC
Duration
7h 21m
Detected by Pingoru
Mar 05, 2026, 08:50 AM UTC

Affected components

Payins

Update timeline

  1. investigating Mar 05, 2026, 08:50 AM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.

  2. resolved Mar 05, 2026, 04:12 PM UTC

    This incident has been resolved.

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