PayRetailers incident

Colombia Payouts Decrease in Conversion Rates

Resolved after 8 minutes, affecting Payouts, on March 6, 2026.

investigating Mar 06, 2026, 04:25 PM UTC

We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

Started
Mar 06, 2026, 04:25 PM UTC
Resolved
Mar 06, 2026, 04:34 PM UTC
Duration
8m
Detected by Pingoru
Mar 06, 2026, 04:25 PM UTC

Affected components

Payouts

Update timeline

  1. investigating Mar 06, 2026, 04:25 PM UTC

    We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

  2. resolved Mar 06, 2026, 04:34 PM UTC

    This incident has been resolved.

Your product runs on more than PayRetailers

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →