Resolved after 7 hours 23 minutes, affecting Payins, on March 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 10, 2026, 04:28 PM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- identified Mar 10, 2026, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 10, 2026, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 11:52 PM UTC
This incident has been resolved.
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