PayRetailers incident

Peru - Yape & Plin - Decrease in Conversion Rates

Minor Resolved View vendor source →
Started
Mar 16, 2026, 03:27 PM UTC
Resolved
Mar 16, 2026, 06:06 PM UTC
Duration
2h 38m
Detected by Pingoru
Mar 16, 2026, 03:27 PM UTC

Affected components

Payins

Update timeline

  1. investigating Mar 16, 2026, 03:27 PM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.

  2. monitoring Mar 16, 2026, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 06:06 PM UTC

    This incident has been resolved.

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