Resolved after 5 hours 58 minutes, affecting Payins, on March 17, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Payins
Update timeline
- investigating Mar 17, 2026, 09:06 AM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- identified Mar 17, 2026, 02:38 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 17, 2026, 03:05 PM UTC
This incident has been resolved.
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