PayRetailers incident
Brazil - PIX - Decrease in Conversion Rates
Affected components
PayinsPayouts
Update timeline
- investigating Mar 24, 2026, 03:47 PM UTC
We are currently observing a lower-than-normal conversion rate for payins and payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- resolved Mar 24, 2026, 05:26 PM UTC
This incident has been resolved.
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