Resolved after 23 hours 40 minutes, affecting Payins, on March 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payins
Update timeline
- investigating Mar 25, 2026, 03:27 PM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- monitoring Mar 26, 2026, 12:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 03:08 PM UTC
This incident has been resolved.
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