PayRetailers incident

Payin processing - Critical Outage

Resolved after 15 minutes, affecting Payins, on March 31, 2026.

monitoring Mar 31, 2026, 04:25 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 31, 2026, 04:18 PM UTC
Resolved
Mar 31, 2026, 04:34 PM UTC
Duration
15m
Detected by Pingoru
Mar 31, 2026, 04:18 PM UTC

Affected components

Payins

Update timeline

  1. investigating Mar 31, 2026, 04:18 PM UTC

    We are currently experiencing a critical outage impacting our payin processing. Our teams are working closely with partners to restore full functionality as a top priority. We will provide continuous updates and confirm once payins are fully restored and stable.

  2. monitoring Mar 31, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 31, 2026, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 31, 2026, 04:34 PM UTC

    This incident has been resolved.

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