Resolved on April 8, 2026.
We are currently observing a lower-than-normal conversion rate for payouts to Mexico. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Update timeline
- resolved Apr 08, 2026, 09:59 PM UTC
We are currently observing a lower-than-normal conversion rate for payouts to Mexico. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
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