Resolved after 7 hours 9 minutes, affecting Payouts, on April 8, 2026.
We are currently observing a lower-than-normal conversion rate for payouts to Mexico. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Affected components
Update timeline
- investigating Apr 08, 2026, 10:01 PM UTC
We are currently observing a lower-than-normal conversion rate for payouts to Mexico. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- resolved Apr 09, 2026, 05:10 AM UTC
This incident has been resolved.
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