Resolved after 1 day 3 hours, affecting Payouts, on April 12, 2026.
We are continuing to investigate this issue.
Affected components
Payouts
Update timeline
- investigating Apr 12, 2026, 05:51 AM UTC
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- investigating Apr 12, 2026, 05:51 AM UTC
We are continuing to investigate this issue.
- resolved Apr 13, 2026, 09:16 AM UTC
This incident has been resolved.
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