Resolved after 49 minutes, affecting Payins, on April 16, 2026.
We are continuing to monitor for any further issues.
Affected components
Payins
Update timeline
- investigating Apr 16, 2026, 01:24 PM UTC
We want to inform you that our provider is presenting issues on their end, there are some intermittences in the approval of payments through PSE. Our platform is fully operational. We are closely monitoring the situation and as soon as we have any news we wil let you know.
- monitoring Apr 16, 2026, 01:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 16, 2026, 01:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 16, 2026, 02:14 PM UTC
This incident has been resolved.
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