Resolved after 34 minutes, affecting Payin - Alias / CVU and Payin - MercadoPago and 1 more, on July 14, 2026.
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Affected components
Update timeline
- investigating Jul 14, 2026, 06:28 AM UTC
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- resolved Jul 14, 2026, 07:02 AM UTC
This incident has been resolved.
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