PayRetailers incident
Brazil - Boleto Rápido Payin Approval Rate Decrease
Resolved after 9 hours 18 minutes, affecting Payin - Boleto Rápido, on July 13, 2026.
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Affected components
Update timeline
- investigating Jul 13, 2026, 07:43 PM UTC
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- resolved Jul 14, 2026, 05:02 AM UTC
This incident has been resolved.
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