PayRetailers incident
Ecuador - Pichincha Mi Vecino, Banco Pichincha and Mutualista Pichincha Payin Approval Rate Decrease
Resolved after 1 day 2 hours, affecting Payins, on June 23, 2026.
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Affected components
Update timeline
- investigating Jun 23, 2026, 10:36 AM UTC
We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
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