PayRetailers incident

Ecuador - Pichincha Mi Vecino, Banco Pichincha and Mutualista Pichincha Payin Approval Rate Decrease

Notice Ongoing View vendor source →

PayRetailers is currently experiencing a notice incident affecting Payins, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 10:36 AM UTC
Resolved
Ongoing
Duration
● 3h 5m
Detected by Pingoru
Jun 23, 2026, 10:36 AM UTC

Affected components

Payins

Update timeline

  1. investigating Jun 23, 2026, 10:36 AM UTC

    We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.