PayRetailers experienced a minor incident on June 19, 2026 affecting Payins, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Payins
Update timeline
- investigating Jun 19, 2026, 05:31 PM UTC
We are currently observing a decreased payin approval rate affecting transactions processed through Africa payment methods. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- resolved Jun 19, 2026, 09:11 PM UTC
This incident has been resolved.