PayRetailers incident

Cololmbia Payin Approval Rate Decrease

Resolved after 32 minutes, affecting Payins, on June 14, 2026.

investigating Jun 14, 2026, 05:35 AM UTC

We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Jun 14, 2026, 05:35 AM UTC
Resolved
Jun 14, 2026, 06:08 AM UTC
Duration
32m
Detected by Pingoru
Jun 14, 2026, 05:35 AM UTC

Affected components

Payins

Update timeline

  1. investigating Jun 14, 2026, 05:35 AM UTC

    We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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