PayRetailers incident

Chile - Payout Approval Rate Decrease

Resolved after 3 hours 38 minutes, affecting Payouts, on June 11, 2026.

investigating Jun 11, 2026, 01:25 AM UTC

We are currently observing a decreased payout approval rate affecting transactions processed in Chile. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Jun 11, 2026, 01:25 AM UTC
Resolved
Jun 11, 2026, 05:04 AM UTC
Duration
3h 38m
Detected by Pingoru
Jun 11, 2026, 01:25 AM UTC

Affected components

Payouts

Update timeline

  1. investigating Jun 11, 2026, 01:25 AM UTC

    We are currently observing a decreased payout approval rate affecting transactions processed in Chile. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Jun 11, 2026, 05:04 AM UTC

    This incident has been resolved.

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