PayRetailers incident

Banco do Brasil - Issues Affecting PIX Transactions

Resolved after 5 hours 53 minutes, affecting Payins, on June 10, 2026.

monitoring Jun 10, 2026, 02:32 PM UTC

We are currently observing external issues affecting services associated with the specified bank. As a result, some transactions may experience delays, intermittent failures, or lower approval rates. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Jun 10, 2026, 02:32 PM UTC
Resolved
Jun 10, 2026, 08:26 PM UTC
Duration
5h 53m
Detected by Pingoru
Jun 10, 2026, 02:32 PM UTC

Affected components

Payins

Update timeline

  1. monitoring Jun 10, 2026, 02:32 PM UTC

    We are currently observing external issues affecting services associated with the specified bank. As a result, some transactions may experience delays, intermittent failures, or lower approval rates. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

  2. resolved Jun 10, 2026, 08:26 PM UTC

    This incident has been resolved.

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